Privacy Policy

1. Introduction

Picture This Framing Inc. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at picturethisinc.com or contact us for services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

Information You Provide Directly

When you submit a quote request, contact form, or otherwise communicate with us, we may collect:

• Name and company name
• Email address and phone number
• Mailing or project address
• Project details, scope, and specifications
• Any other information you choose to provide

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address and browser type
• Pages visited and time spent on the site
• Referring website or search query
• Device type and operating system

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and quote requests
• Provide, manage, and fulfill our services
• Communicate project updates, timelines, and deliverables
• Send occasional information about our services (you may opt out at any time)
• Improve our website experience and understand how visitors use our site
• Comply with legal obligations

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: Trusted vendors who assist us in operating our website or delivering services (e.g., email delivery, form handling), bound by confidentiality agreements.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction.
• Protection of Rights: When we believe disclosure is necessary to protect the rights, safety, or property of Picture This Framing Inc. or others.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site usage. You can control cookie settings through your browser preferences. Disabling cookies may affect some site functionality.

We may use analytics tools (such as Google Analytics) that collect anonymized usage data to help us understand how visitors interact with our site.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to provide our services, or as required by applicable law. Quote requests and project correspondence are typically retained for the duration of our business relationship and a reasonable period thereafter for record-keeping purposes.

7. Data Security

We implement reasonable technical and organizational safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain exceptions.
• Opt-Out: Opt out of receiving marketing communications from us at any time by contacting us directly.

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, please contact us using the information below.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: